top of page

TERMS & CONDITIONS
Effective Date: February 20th, 2025.

1. Acceptance of Terms
By renting a van from Hideout LLC ("Company," "we," "our," "us"), you ("Renter") agree to these Terms & Conditions.

​

2. Rental Eligibility

  • Renter must be at least 25 years old with a valid driver’s license.

  • Proof of insurance and a major credit card in the renter’s name are required.

  • International renters must provide a passport and international driving permit (if applicable).

​

3. Rental Period & Late Returns

  • Rentals are charged on a per-day basis. Late returns may incur additional fees.

  • Extensions must be approved in advance.

  • Failure to return the van on time without notice may result in additional charges and legal action.

​

4. Rental Use Restrictions

  • Vans may only be driven within California unless otherwise authorized in writing.

  • Off-road use, towing, or unauthorized modifications are prohibited.

  • The vehicle may not be used for illegal activities or to transport hazardous materials.

​

5. Fees & Deposits

  • A refundable security deposit is required at the time of rental.

  • Additional fees may apply for cleaning, fuel, or damage.

  • Payment is due in full before the rental period begins.

​

6. Insurance & Liability

  • Renter must have personal auto insurance covering rental vehicles.

  • Optional insurance coverage may be available for purchase.

  • The Renter is responsible for any damage, theft, or loss not covered by insurance.

  • Hideout LLC is not responsible for lost or stolen personal belongings.

​

7. Breakdown & Emergency Assistance

  • In case of a mechanical issue, Renter must contact us immediately for assistance.

  • Unauthorized repairs are not reimbursable.

  • Towing due to renter negligence (ex: out of fuel, locked keys) is at Renter's expense.

​

8. Accidents & Violations

  • Renter must report any accidents to us and local authorities immediately.

  • Traffic or parking violations incurred during the rental period are the Renter’s responsibility.

​

9. Cancellations & Refunds

We understand that plans can change, so we’ve designed a balanced cancellation policy with a sliding scale:

​

  • 30+ days in advance: Full refund

  • 14-29 days in advance: 50% refund

  • 7-13 days in advance: 25% refund

  • 6 days or less: No refund

​

This policy ensures fairness for both our travelers and our business while keeping our vans available for those ready to explore.

​

  1. Pet Policy

  • Hideout vans are pet-friendly with no additional pet fees.

  • Renters are responsible for keeping the van clean and free from excessive pet hair, dirt, or damage.

  • A cleaning fee will apply if excessive pet-related dirt, stains, or damage is found upon return.

​

10. Indemnification
Renter agrees to indemnify and hold Hideout LLC harmless from any claims, liabilities, damages, or costs resulting from the use of the rental van.

​

11. Governing Law
These terms are governed by the laws of the State of California. Any disputes shall be resolved in the courts of [County, California].

​

12. Contact Us
For any questions regarding these terms, contact us at: info@hideoutvans.com

Hideout LLC

Wander Far, Feel At Home.

​

(c) 2025 created by Bloom by Julie. Photos by Anastassia Tartini-Rostropovich.

  • LinkedIn
  • Instagram
bottom of page